Answers For PPT Examination :

Question 4 :-

a. Fresh sheets and blankets / Curtains / Working lights / A fan / A clock / A wastebasket / Extra      
     blankets / Cleared Drawer/Shelf
b. Ask guests their food preferences and allergies.
c.1. Offer snacks and beverages to the guests.
   2. Show guests to the guests room.
d. the guests will know what to pack.
e.1. Go to the extra miles.
   2. Comfortable
   3. Household
   4. Without a doubt.
f. So,they will not waste their time driving around for a parking spot.
g. Ask them to do simple chores.
h.1. It will make the guests feel awkward.
   2. Your guests might feel not welcomed.
i.1. be nice to guests.
   2. Help carry the guests' bags to their room.